What Customers Want!

I have spent several days in the past two weeks meeting with potential clients. Most of these people have come to us because they have not been in happy with their previous Website Designers and are looking for something more.
I sit in these meetings and listen to what other Designers have done to these people. They have given them horrible websites, left them to manage the sites on their own, and not provided continued support along the way - all while soaking them for a lot of money!
The most recent story I heard was that a small company, owned by a husband and a wife, went to a local Website Design company and told them that they were looking for a small website with just about 5 pages. They explained to the Website Design company that they didn't have a lot of money - a budget of $1500. This Design Company very rudely told them they do not design websites for such a low amount and to come back when they have $3500. These people were discouraged, and thought that they would never be able to afford a website.
After sitting with them for an hour and learning what they wanted, I was able to give them a quote for under $1500 with everything they wanted.
After meeting with them, they told me how happy they were that there was a company out there that is willing to work with small businesses and give them the tools to be successful.
We are Morse Design are not here to make a big buck, we are here to help our several Vermonters and give them an effective - attractive website that they can use for a long time. We always provide support after the website is complete and we are always a phone call (or email) away!
Over these past two weeks, it has been confirmed to me what I already knew, that people want a company that is like them and treats them with the respect that they deserve as business owners.